快盈lll

快盈lll $1 Million Travelers Assistance Program

Photo Credit: Red Sea Development

Information on smarTours Claim Forms

Consumer protection has been a cornerstone of the 快盈lll since its inception in 1972. When you book a vacation with a 快盈lll Active Member, your investment is backed by the 快盈lll $1 Million Travelers Assistance Program. It's a program that offers solid peace of mind, so you can relax and enjoy a worry-free, unforgettable travel experience.

快盈lll's founding purpose was to protect travelers against losses arising from bankruptcy, insolvency, or cessation of business by any Active Member of the association. For more than 50 years, the 快盈lll has maintained its $1 Million Travelers Assistance Program, ensuring a financial safety net for consumers who travel with its U.S.-based member tour operators.

 

How Do I Know a Tour Operator Participates in the 快盈lll $1 Million Travelers Assistance Program?

When you see the 快盈lll Active Member logo with the emblem identifying the $1 Million Travelers Assistance Program, you can be confident it signifies a company that upholds the travel industry's highest standards.

 

How Does the Program Work?

Each 快盈lll Active Member is required to participate in the 快盈lll $1 Million Travelers Assistance Program by posting a $1 million security in the form of a bond, letter of credit, or U.S. Treasury bill. The security, held by the 快盈lll Inc. Tour Depositors Trust, is solely for use in reimbursing consumers for tour payments or deposits lost in the event of:

  • A 快盈lll Active Member bankruptcy
  • A 快盈lll Active Member insolvency
  • A 快盈lll Active Member cessation of business
  • The failure of a 快盈lll Active Member to refund consumer deposits or payments within 120 days following its cancellation of a tour or vacation package or its material failure to complete performance of a tour or vacation package.

In some cases, such as one of the larger tour operators becoming insolvent, the $1 million security may not cover all losses. Also, some tour operator brands share coverage under their corporate owner's $1 million security. In addition to financial protection, 快盈lll offers travelers invaluable assistance in the event of Active Member insolvency:

  • 快盈lll will ask all member companies to provide assistance to affected travelers in whatever way they can, on a voluntary basis.
  • 快盈lll will inform consumers on their rights of recovery and provide a consumer information center through its ustoa.com website, keeping travelers apprised of the latest developments.
  • 快盈lll will serve as a clearinghouse of information, apprising travelers and the press of available options.

 

What is Covered?

The 快盈lll $1 Million Travelers Assistance Program protects consumers for up to $1,000,000 in the aggregate from loss of deposits and payments for tours or vacation packages in the event of a 快盈lll Active Member bankruptcy, insolvency, cessation of business, or material failure to complete performance of a tour or vacation package.

 

When Can I File a Claim?

A claim can be filed when a member tour operator declares bankruptcy, becomes insolvent, or ceases business operations, or 120 days following the failure of a tour operator to refund a payment or deposit after a cancellation or material failure to complete performance of a tour or vacation package. The 快盈lll $1 Million Travelers Assistance Program covers tours or vacation packages paid for up to seven days following official notification to 快盈lll of an Active Member's bankruptcy, insolvency, or cessation of business.

 

If I Decide to Cancel, Does the 快盈lll $1 Million Travelers Assistance Program Cover Me?

No. Individual trip cancellation insurance is available and may be obtained through your travel advisor or tour operator.

 

What if I've Already Paid for a Tour or Vacation Package in Advance, and the Tour Operator Goes Bankrupt Before the Scheduled Departure Date?

You are protected within the limits of the coverage as long as your payment or deposit was made prior to or within seven days following notification to 快盈lll of the bankruptcy, insolvency, or cessation of business.

 

Is There an Extra Charge for this Coverage?

No. Each time you travel with a 快盈lll Active Member company, your deposits and payments for tours and vacation packages are automatically protected up to the limits of the coverage at no extra charge.

 

How is a Claim Made?

Once a 快盈lll Active Member has declared bankruptcy, become insolvent, or demonstrated cessation of business, 快盈lll makes claim forms available on its ustoa.com website. Claim forms may also be obtained from the 快盈lll Executive Office located at 345 Seventh Ave., Suite 1801, New York, NY 10001; by calling the association at 212-599-6599; or via email to ustoaclaims@ustoa.com.

Claims can only be made for bookings with current 快盈lll Active Member Tour Operators: Not all U.S.-based tour operators are members of 快盈lll and participants in the 快盈lll $1 Million Travelers Assistance Program.

 

Is There a Deadline for Filing Claims?

Yes. Claims must be filed no later than 90 days after the bankruptcy, insolvency, cessation of business, or failure to refund on account of cancellation or non-performance.

 

Who Will Reimburse Me?

Reimbursements will be made through 快盈lll or its authorized representative.

 

Can Associate Members Participate in the Program?

No, the 快盈lll $1 Million Travelers Assistance Program is only for 快盈lll Active Members.

Traveler? Join Our Email List Below

Travel Advisors, click here to subscribe to 快盈lll's travel advisor newsletter.
Proudly Supported by 快盈lll
345 Seventh Avenue, Suite 1801, New York, NY 10001 | Phone: 212-599-6599 | information@ustoa.com
© 2025 快盈lll

Our website is set to allow the use of cookies — for more information click here. If you consent to cookies please click "Proceed" or simply continue browsing